Inserting hearing aids can sometimes be challenging, especially when you encounter whistling or feedback. Don't worry - this is a common experience, and we're here to help you overcome it. By following these simple steps, you can ensure a comfortable fit and clear sound from your Thrive Hearing aids.
1. Start with Low Volume
Feedback often occurs because the volume is set too high when inserting the device. Here's what to do:
- Before insertion, use the volume adjustment tool to set your hearing aid to about 20% volume or lower.
- Insert the device into your ear.
- Gradually increase the volume to a comfortable level once the aid is in place.
This approach significantly reduces the chance of uncomfortable feedback during insertion.
2. Handle with Care: Mind the Microphone
Your Thrive Hearing aid has a sensitive microphone on its flat side. Putting pressure on this part can cause feedback. To avoid this:
- When inserting the device, hold it by its sides.
- Gently push it into your ear canal without touching the flat surface.
- This technique prevents accidental pressure on the microphone, minimizing feedback.
3. Find Your Perfect Seal
A proper seal between the ear tip and your ear canal is crucial for preventing feedback and ensuring optimal sound quality. Here's why:
- Feedback occurs when sound escapes your ear and re-enters the microphone.
- A good seal keeps the sound where it should be - in your ear.
To achieve the best seal:
- Experiment with different ear tip sizes provided with your Thrive Hearing aid.
- You might need a slightly larger tip than you expect for a snug fit.
- The right size should feel comfortable and create a complete seal.
A perfect seal not only minimizes feedback but also improves overall comfort and sound quality.
Still experiencing issues?
If you've followed these steps and are still encountering problems, don't hesitate to reach out. Our dedicated support team at Thrive Hearing is always ready to assist you. We can help troubleshoot the issue or, if necessary, arrange for a replacement or suggest a different model that might work better for you.
Remember, getting used to new hearing aids takes a little time and patience. By following these guidelines, you're well on your way to enjoying clearer, feedback-free hearing with your Thrive Hearing aids. We're committed to helping you make the most of your hearing experience. Happy hearing!
