Lifetime Warranty

Lifetime Manufacturing Warranty


Lifetime of the ownership of the product starting from the date of purchase

Thrive Hearing Company warrants to the original purchaser that your Thrive Hearing Aids-branded device (the "Product") shall be free from defects in materials and workmanship under normal use for the lifetime of your product from the date of purchase. If such a defect arises and a return authorization request is received by Thrive Hearing Aids within the applicable Warranty Period, Thrive Hearing Company will, at its option and to the extent permitted by law, either 

(A) repair the Product at no charge, using new or refurbished replacement parts or 

(B) replace the Product with a New or refurbished product. 

In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Lifetime Manufacturing Warranty is valid only in the jurisdictions where the Products are sold by Thrive Hearing Company itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the remainder of the original warranty period or hundred (100) days, whichever is longer, or for any additional period of time that may be required by applicable law. Thrive Hearing Company shall replace or repair the product twice (2 times) at no charge to the customer. From the third replacement, Thrive Hearing may charge a fee of $45.00 per new replacement of the product.